There are several ways to control your spend so make sure you choose the best option for you. Find out our top reasons for using a Spend Cap and some other options to consider. It can help you keep control of your spending. This includes things like international calls from abroad and at home, donating using short-codes, and digital content like streaming subscriptions or app purchases.
If you do want to use any out of bundle services, you might want to amend your limits here Controlling your spend — Controlling your spend — — Support — Three. But this is currently a work in progress, so watch this space for news updates. Help us improve. Don't include personal information, e. What were you doing? Thanks for your feedback. But seeing as your problem hasn't been fixed, you can still get help. Understanding your bill About eBills About rounding on your bill. About Three Pay About your final bill About your first bill.
Why is my bill higher than expected? Register to manage your bills online. If you took out your contract before November , it might be necessary to upgrade to a newer price plan to take advantage of spend capping. The service can be enabled when signing up for your contract, or at any other time through the My Vodafone app.
However, you may still be eligible for data caps and roaming data caps on your plan. You can also read our overview of mobile network deals and our in-depth reviews of each mobile network. We'd love to hear your thoughts and any questions you may have. So far, we've received 11 comments from readers. You can add your own comment here. As the bill payer I received no request for authorisation. He received no request for authentication. And I received no receipt alerting me to the purchase.
Complained to Microsoft. I cannot fathom how it is legal for someone else to unauthenticated access to my bank account, which is what this is. In view EE are responsible for this. And they do not ensure these vendor pass some authorisation or authentication back to the paying customer. I am on an O2 contract and ran out data the data stopped straight away, it was capped without me asking for it to be.
If you only wish to use your monthly allowances, and be prevented from using any out of allowances services, just dial from your Virgin Mobile to speak to an advisor. Any changes will be confirmed via text. If you are a Virgin Mobile Business customer, you can change or add a spending cap by calling our Customer Care team on option 4, during business hours Monday to Friday, 8am to 6pm. You can change or add a spending cap at any time via Your Account online or using the Virgin Mobile app.
Please remember that if you are purchasing a Virgin Mobile Pay Monthly contract for someone else using your own account, they will be able to change any cap set on purchase using the Virgin Mobile app. If these two things happen at the same time, or in quick succession, for example if you have set a low cap and you are calling a premium number, you may only get one notification.
This limit will last until either you increase your spending cap, or until your allowances refresh the next month.
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