Uniform provided. Cons Management skills with staff. Low pay. Staff moral shockingly low. Yes There are 40 helpful reviews 40 No There are 5 unhelpful reviews 5. Pros lunch break. Cons long hours. Yes There are 13 helpful reviews 13 No There are 8 unhelpful reviews 8. Can any one help me? I start a job at yodel as a customer services support what dress code do I use trousers or jeans as I didn't ask when I was offered. Thank you. Pros None. Cons None.
Yes There are 12 helpful reviews 12 No There are 46 unhelpful reviews They are a great company to work for if you work all the hrs they want you too and if you don't look ill even if you go to the doctors and get signed off work make sure u work because they will sack you even if you work your nuts off for them They never pay correct and Will not reply if you need any help The review of yodel its self as being the worst company to deliver parcels is correct.
Cons No fuel allowance, low pay. Yes There are 81 helpful reviews 81 No There are 20 unhelpful reviews Parcel Delivery Driver - Employed - Lincoln. Pros work alone. Yes There are 43 helpful reviews 43 No There are 20 unhelpful reviews It can be a long day delivery driving, especially when in the busy periods, which is most of the time.
I learned valuable customer service skills whilst working there as was having to deal with customers face to face on a daily basis and quite often over the telephone as well. Also you have to liase with the office staff regarding any problems you may encounter during the day, like any damaged parcels or the location of clients addresses which you struggle to find. Pros Being out on your own. Cons Can be long days and working out in bad weather.
Yes There are 28 helpful reviews 28 No There are 25 unhelpful reviews It was a great experience. Delivery was supposed to come on Monday. Got an email saying it was being delivered. One minute later the email said said there was no one home and that they left a card. No card at all!! What lies. My family were home and the kids were in the garden playing so they would have seen someone. Requested redelivery for Tuesday. Didnt come and still no email about whats happening with my parcel.
Still waiting for my parcel as of today Was expecting my delivery, then received an email saying it had been delivered, I checked all around the building and no sign of it. After leaving a review on trustpilot, they responded asking me to email to sort this out so I did. Once again they insisted it had been delivered to the correct address and offered no extra information.
Do not use this company. Truly the worst delivery company ever. This was after they had failed to deliver to me, but said they had tried, which was a lie, as I have CCTV and was in all day that day. Over a week later and many many emails to the complaints team and my package just gets delivered!
So much stress and wasted time! Has to be the worst courier in existence,. Leaves 2 parcel on a doorstep on a main street and claims on the tracking they handed to customer, then when you phone them they say i only get paid 98p per delivery and cant come back.
So parcels not there and courier doesnt care! Its the customers fault that the courier is incompetent and useless! Lied as usual about attempting to deliver and leaving a card. When will Yodel insist drivers take a picture to prove what they say. At least their own tracking proved they were nowhere near my property. The 2nd time I sat outside my front door in case they tried it again. Apparently your drivers are told to say this story bunch of lies when they join.
Absolutely shocking. Cant even speak to a human and when you cant speak to a human over the phone the live chat doesnt even work. My parcel has been estimated for delivery for 3 days now and Im still no closer to receiving my parcel. I always seem to have this problem with Yodel, every time I see them appear in my e-mails Im already aware that there will be an issue.
The worst company that exists! Two days in a row I was waiting home, moment after the driver was 1stop away, I got an email saying the delivery was attempted but I wasnt home! Liers liers liers!!! Id rather send a pigeon than use this company ever again. Complete disgrace! Would give them minus stars if it let you!! There only one person on this review page that gave more than one star! And I bet it was a drivers mummy!! Yet another yodel parcel in the space of 2 weeks not delivered, awful customer service, unable to speak to anyone, webchat and twitter unresponsive, parcel missing, another parcel marked as delivered when it wasnt, absolute joke of a company who have the cheek to call themselves a delivery service when thats one thing they cant seem to do.
There are no words that can adequately describe how poorly run this organisation is. May all my enemies parcels be delivered by Yodel. My parcels have been out for delivery for two days with no update. Online support chat is completely useless.
Telephone number is completely automated. The last driver I saw at my neighbours had 82 deliveries on his schedule and had not even had a lunch break - I saw him at poor guy and he was completely exhausted.
I will now avoid any company using Yodel for deliveries. Lock up the owners of this company and play them customer complaints on audio Really poor.
Ordered some beer through Brewdog and they were unable to delivery after three attempts. No Card Left though. Arranged to drive the 1 hour to Yodel at Livingston to collect my beer only to be told it had been lost.
This was was after 30 minutes waiting outside in the freezing rain. Promised a call from Yodel later that day but again nothing. To work for them its a big mistake, their vehicles are miserable, very dirty inside with rubbish thrown everywhere, cigarettes buds and tabaco over the dashboard , the doors on driver side didnt shut properly and parcel arent organised in any way, you just throw the parcels in the van and after struggle to find them at delivery location.
I tried to work for them just once with an agency, I quit straight away after! I should have received a package today Saturday , I saw the driver from the window, he approached my house, but half way he just turned around went back to his van and drive away.
The tracking status changed to failed delivery attempt. He didnt even come to the door. Customer support is terrible, the person in the chat takes 10 minutes to write one sentence.
Worst company. Edit: Rescheduled for Monday delivery and waited all day at home for the package to arrive. At 8pm it was still not out for delivery but the live chat assured me it would arrive by 9pm that evening. Of course, it didnt arrive. Stay away. Extremely risky company to use. Unfortunately people on the other hand the receivers have almost no choice but to lose it all.
Otherwise its also your fault for not checking. I know, its a joke but unfortunately not funny at all. Ive been lied and misled multiple times. I have no chance getting either my money or my parcel. Not sure about the owners but it looks like they dont do anything about it.
Basically It looks like the drivers are selling items themselves on EBAY that they dont deliver on purpose if possible. They remove their accounts from Ebay and suddenly you have nowhere to go.
You try to sort it out with Yodel but they dont help at all. Quite opposite. Stay away from Yodel. Save money, energy and life. Terrible terrible company. Had issues with 3 of the last 5 deliveries. Driver gets to entrance to development, van doesnt move for an hour then goes back to depot and delivery rescheduled to next day as an example.
Complaint via chat gets me this response:We are contacting you regarding the investigation, which was raised. The service centre has confirmed that the driver has used the wrong scan and he will deliver this parcel today. Wrong scan? In other words tried to steal it I bet! And it still hasnt turned up. Disgusting company. Webchat useless. Showed out for delivery Saturday Never turned up. Showed out for delivery today and got app notification advising same but 10 mins ago I got a Sorry you were out, we left a card message.
Despite 3 of us being home and no card left. Webchat stated, Thank you for waiting. As I can see the driver tried to deliver the parcel today at but was unable to deliver. I can see the driver has scanned a bit far from the exact location, it might be due to some network issue. My sincere apologies, youve not received the calling card as well.
So driver clearly just scanned it as no one home so he can finish early. Worst delivery company ever! This parcel company is to be avoided at all costs. If it makes hermes look good, then that should set alarm bells ringing like crazy and focus the mind. I had a parcel coming from a vendor, and despite my wife waiting in 2 days for the parcel, one of the days being a rearranged delivery, it didnt show up.
Been in contact with the company, and got waffle. Obviously paying below average wage for the complete chancers from the Livingston depot. Had to give 1 star for access to rate this shoddy shitshow of a company. It should be 0 star rating for this bunch of chancers. Drivers lying about delivery statuses. Some has been home on these days, other parcels from other companies have been delivered just fine.
Ended up losing my patience and after waiting an hour on the phone to talk to an actual human being I arranged collection from their depo, so much for a delivery service! So package in tracking claims to have been delivered. Call to ask where, customer service email to say driver claims was delivered to correct unit and a woman waved to acknowledge the drop off. In our vast Sort and Transport hubs, we aim to deliver every single parcel to the right place, at the right time, each week.
Our depots in Hatfield, Shaw and Wednesbury are huge, and the hub for hundreds of friendly people, all focused on getting things right first time for our customers. Spearheading an entire Sort and Transport hub, our General Managers are natural leaders who inspire teams to achieve high standards, deliver promises — and realise their potential.
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